Why Google Restricts Business Profiles Even When You Do Everything Right

Google Business Profile restrictions are becoming more common, often without clear explanations. Learn what causes them, how they affect visibility and reviews, and what businesses can do to reduce the risk.

Read more

The Hidden Logic Behind Google Maps Neighbourhood Rankings

Hotel visibility on Google Maps is shaped by internal geographic boundaries and search intent, not just location or indexing status. Understanding neighbourhood rankings helps hoteliers interpret visibility gaps correctly and focus on performance rather than technical fixes.

Read more

Google Tightens Review Policies: New Rules Target Fake Engagement and Rating Manipulation

Google has updated its review policies to target fake engagement and rating manipulation. The new guidelines clarify how businesses can request reviews while maintaining authenticity and compliance.

Read more

The New Bing Places Dashboard: Key Changes and What They Mean for Multi-Location Businesses

The new Bing Places dashboard launched in October 2025 with a modern interface and structural improvements. However, the transition introduced operational disruptions that affected agencies and multi-location businesses.

Read more

2025 Local Search Review: Key Changes and Luau’s Perspective

Local Search in 2025 was reshaped by AI, Google Maps, and trust signals. Discover how Google changed local discovery, decision-making, visibility, and what hospitality brands must prioritise to stay competitive in 2026.

Read more

Decoding Google Reviews: Turning Feedback into Strategic Insight

Google Reviews are more than just stars – they’re a window into customer perception. Learn how to interpret Review Highlights, Attributes, and sentiment data to uncover what people really think about your business.

Read more

Google Retires Questions & Answers API: When, Why, and What’s Next

On 3 November 2025, Google officially retired the Google Business Profile Q&A API, marking a shift in how businesses engage with users on Search and Maps. Learn why it was discontinued, what changes to expect, and how to prepare your local strategy for what’s next.

Read more

The Living Google Menu: How to Update and Maintain It for Better Visibility

Your Google menu isn’t a one-time setup – it’s a living part of your online presence. Keep it fresh, accurate, and aligned with your real dishes to boost visibility, earn trust, and turn curious searchers into loyal guests.

Read more